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May 23, 2020
UPDATED OPEN/CLOSED POLICY FOR STAMELL STRINGS 5/23/20

Stamell Strings is now open by appointment Tuesday – Saturday.
  • Customers may make an appointment between 10am and 3pm, or at another time when possible.
  • WE WILL ADMIT 1 ADULT AT A TIME, OR, 1 CHILD ACCOMPANIED BY AN ADULT.
  • Please do not bring other family members to an appointment.
  • MASKS ARE REQUIRED TO ENTER THE BUILDING.
  • Walk in customers are not permitted at this time.

To make an appointment please click here.

Thank you,
The staff of Stamell Strings
April 28, 2020

TO OUR VALUED CUSTOMERS AND FRIENDS,

We sincerely hope that you are all healthy mentally and physically. This crisis has taxed us all in ways we have never considered before.

We want to update you on where things stand at Stamell Stringed Instruments. First, the shop turned 31 YEARS OLD in the midst of this pandemic; it’s not how we wanted to celebrate, but we are happy to still be here and hopefully our instruments, bows, and repair services continue to bring joy and pleasure to players of stringed instruments.

We are open “by appointment” offering all of our services:
  • Violin, Viola, and Cello repairs and restorations
  • Bow rehair and repairs
  • Instrument Sales
  • Bow sales
  • Instrument rentals
  • Appraisals

When you call or email we will schedule a time to take in your instrument or bow; we will email you with an estimate of work needed.

If you want to try instruments or bows at home, you can pick up trial instruments on our porch or outside our Poughkeepsie shop, take them home for a week, and decide.  View our selection here.  

WE OFFER 100% TRADE BACK, GUARANTEED, ON INSTRUMENTS OR BOWS PURCHASED.  SHOULD YOU DECIDE YOU’D LIKE TO TRY OTHERS WITH YOUR TEACHER, FOR 6 MONTHS FOLLOWING PURCHASE, THERE WILL BE NO RECONDITIONING FEE APPLIED (excluding damaged instruments or bows).

Let us CUSTOM SELECT an instrument or bow for you, and our trade back guarantee will apply. Your happiness is 100% guaranteed and your investment is secure.

Call us at: (413) 256-0936  Amherst, or (845) 337-3030 Poughkeepsie to schedule an appointment.
Email us at: info@stamellstring.com  (Amherst), or, ny@stamellstring.com  (Poughkeepsie)
 
Look for our new series STAMELL STRINGS MASTERCLASSES coming soon to our website.  Here you can take classes, learn fiddle tunes, learn about composers and instrument makers, and more, from noted players and scholars of stringed instruments!  Sign up to be one of the first people to know about our first class here: https://www.stamellstring.com/stamell-strings-masterclasses.html

Our best wishes to all of you,
Matt Stamell
Owner
April 1, 2020
To our valued friends and customers of both our Amherst MA and Poughkeepsie NY locations: 
 
In this time of utter turmoil and confusion the healing and grounding power of music becomes even more essential.   
As we are unable to open our doors and operate as a small and community driven business, we must take the highest precautions we can to help stop the spread of COVID-19.  According to MA Governor Baker, these next few weeks are critical.  

Starting April 2nd some of our services will be put on hold, while others will still be available to you.  We feel that it is important that we continue to serve the string playing community in every way possible.  
We will be continuing the following services: 
  • Rental instruments:  We will be able to process new online rental requests.  Most rentals can be shipped to your home, or picked up curbside with proper social distancing.
  • Instrument trials:  We will continue to ship instruments and bows on trial, or we will custom select instruments and bows for customers, with 100% trade back guarantee, and no reconditioning fee (as long as no major damage).  
  • Expert advice/evaluation:  Ask us anything!  Email info@stamellstring.com to schedule an online chat or phone call.  New York customers can also email ny@stamellstring.com.
  • Shop online: View our full selection of cases and accessories.  
  • Staff: Our sales and administrative staff are still able to do a majority of work from home and will be available by email/online video chat/phone.  All other staff have been asked to stay home and still receive pay.  
 
*** During this time, please note that instrument and bow repairs will not be available for the safety of our customers and our staff. Thanks for your understanding.***  
 
We appreciate all your support in the coming weeks and months! Together we can get through this emergency! 
 
Thank you, 
Matt Stamell 
Owner of Stamell Stringed Instruments 

March 24, 2020
Some things have changed:

COVID-19 STORE SCHEDULE:  Starting March 24, 2020 no walk-ins are allowed until further notice.
Online/shipping orders and Curbside pick up and drop off are still available - please call or email to arrange for a time.

​Both of our locations are currently closed to the public, but we will be doing every day business by telephone, email, and our website.  We know that music is essential and that we are doing everything we can to make sure you, your students, your children, etc. can still play and be healthy.  
 
We will be answering the phone, shipping instruments, bows, rentals and accessories, and doing all repairs, restorations, and bow work needed. While we will be closed to walk in traffic, you can make an appointment either on our website, by emailing us or by calling. We will schedule a time for you to visit. This will enable us to plan who is in the shop at any given time, thereby protecting our customers as well as our employees. We will reassess the situation by April 4 and hopefully return to normal business hours at that time, or, adjust accordingly.

We can take care of most of your needs by shipping you what you need. Please take advantage of free shipping for on trial instruments and bows, as well as rental exchanges and repairs.  
We ask that visitors to the shop wash their hands before trying instruments or bows, and again after. We are taking every precaution by cleaning and sanitizing our shop space, our instruments, and our bows.
 
Sanitation practices as follows:
  • Employees have been instructed to sterilize public areas, doorknobs, counters, etc. 
  • We ask that our customers who are trying rental or sales instruments to wash their hands before and after handling any instruments. Our employees are doing the same.
  • All instruments and bows loaned out for trial will be sanitized when returned.
  • All rental instruments will be subject to safe handling protocols and put aside for 10 days before they are refurbished and made available to customers for rent.
 
We will be following guidelines from the CDC for both hygiene and best practices, and will advise of any changes in our schedule or policies as the situation requires.
 
As always we are open every day, all day and night, at www.stamellstring.com. We are offering free shipping on most items – even cases!
 
Music is more important now than ever! We believe that if we can continue to make music and bring music into our lives, we can get through the hard times together!